- Frequently Asked Questions
- Shipping & delivery
Shipping & delivery
How long will my order take to deliver?
The current delivery times are listed on the product page, in your shopping cart and on the order confirmation.
Which delivery options can I choose from?
You can choose from the following delivery options: Delivery to home adress, Pick-up point, or In-store pick up.
Can I have my order delivered to another address?
You can choose a different delivery address when placing your order.
Can I track my order?
You will receive an email with the track and trace of your package(s).
My package has been delivered but I haven't received anything?
Have you already checked the track and trace code of your order?
An item is missing from my order. Will I still receive this?
Sometimes it happens that one of your packages might still be on its way.
What are the shipping costs to Norway?
By ordering from Norway, the Dutch VAT of 21% will be removed in the checkout. The order will be shipped with DAP (Delivered At Place) Cleared, that means that the shipping and handling costs will be payed by Baby Max. The receiver pays...
What are the shipping costs to the UK?
By ordering from the UK, the Dutch VAT of 21% will be removed in the checkout. The order will be shipped with DAP (Delivered At Place)) Cleared, that means that the shipping and handling costs will be payed by Baby Max.
The receiver pays the import ...
What are the shipping costs to Switzerland?
By ordering from Switzerland, the Dutch VAT of 21% will be removed in the checkout. The order will be shipped with DAP (Delivered At Place)) Cleared, that means that the shipping and handling costs will be payed by Baby Max.
The receiver pays the import...
What are the shipping costs to Åland?
By ordering from Åland, the Dutch VAT of 21% will be removed in the checkout. The order will be shipped with DAP (Delivered At Place) Cleared, that means that the shipping and handling costs will be payed by Baby Max. The reciever pays the import duties...
Which Company does ship the order to me?
The order will be shipped with DPD/Postnord