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Privacy Statement

Privacy statement Baby Max Veenendaal B.V.

05-2021

Your privacy matters greatly to Baby Max Veenendaal B.V. We therefore strictly adhere to the privacy laws. This means that we:

  • State our objectives clearly in this privacy statement before we handle your personal information and data;
  • Save only the information that is valuable for our objectives.
  • Ask explicitly for your permission to handle your data, in case this is necessary.
  • Meet the required security standards to ensure your personal information remains safe. We also require the parties that handle the personal information we collect to meet these mandatory requirements.
  • Respect your rights, such as the right to access, correction or removal of your personal information registered in our system:
  • via social media
  • the right to an explanation of what personal data we have and what we do with this
  • the right to view the specific personal data that we have
  • the right to have mistakes in your data corrected
  • the right to have outdated personal data deleted
  • the right to withdraw consent
  • the right to object to a specific use

Your data is safe with us and we will always ensure a correct handling of it. In this privacy statement, we will explain what we do with the information we learn about you at the webshop of www.babymax.nl.

If you have any questions or would like to know specifically which personal data we keep records of, please contact Baby Max Veenendaal B.V.

Access portal

Our portal grants you access to an environment in which you can manage, add or correct matters for the webshop. We keep track of what you have done and when, so that we have evidence of alterations.

In doing so, we use your name and address, email address, phone number, invoice number, date of birth and sex. We do so based on your permission. We store this information until our services have been fully provided to you.

Processing your order

When you place an order through our webshop, we will use your personal data in order to process it properly. We are then also allowed to provide your personal data to our delivery service, who will deliver the order to you. We also receive information about your payment from your bank or credit card company.

For this, we use your invoice address, date of birth, phone number, sex, name and address and your email address. We do so based on your permission. We keep this information until your order has been completed. We store some client information for longer as we have to adhere to the fiscal retention obligation.

 

Contact form and newsletter

Using the contact form, you can ask us questions or make requests.

For this, we use your phone number, invoice address, email address, sex, name and address information and your date of birth. We do so based on your permission. We store this information until we are sure you are satisfied with our response.

It is possible to subscribe to our newsletter. Our newsletter provides you with news, tips and information about our products and services. You may cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also unsubscribe via your personal account. You can also unsubscribe via the portal.

Your email address will only be added to the list of subscribers after you have given your permission. This information will be stored until you cancel the subscription.

Your account

To be able to use certain parts of our webshop, you need to register first. This means you will have to provide certain information about yourself and choose a user name. We will use this information to create an account, after which you can log in with your chosen user name and password.

In doing so, we use your phone number, invoice address, name and address information, email address, date of birth and sex. We do so based on your permission. We store this information until you cancel your account with us.

We store this information so that you do not have to provide it each time you log in, and so that we can reach out to you more easily when required. You can adjust your information via your account at all times.

Advertising

We would like to send you advertising about promotions and new products or services. We do this:

You may object to this advertising at any time. You can block us or use the unsubscribe option. You can also unsubscribe via your personal account. You can also unsubscribe via the portal.

Location data

Sometimes it is necessary for our webshop www.babymax.nl to use your location. In that case, we will ask for your permission separately and only use the information after you have agreed.

For this service we will use the navigation and location software on your phone, tablet or computer. We do not have any control over what the creators of this software (for instance Google or Apple) do with this information. Therefore, also read their privacy statements.

Advertisements

Our online shop displays general advertisements. We do not keep track of your personal data for this, therefore we also will not find out whether you like these adverts or not.

Provision of data to other companies or institutions

With the exception of the aforementioned order processing partners, we will not, under any circumstances, give your personal data to other companies or institutions, unless we are legally required to do so (for example, if the police require this in the event of a suspected crime).

Statistics

We keep track of statistics on the use of our webshop.

Our web shop includes social media buttons. With these buttons, the administrators of these services collect your personal data.

Google Analytics

We make use of Google Analytics to keep track of how visitors use our web shop. We have entered into a processing agreement with Google. This agreement contains strict arrangements regarding which information they may keep track of. We allow Google to use the obtained Analytics information for other Google services. We do not let Google anonymise IP addresses.

Security

The protection of personal data is of great importance to us. We will ensure your data is stored safely with us. We continuously adjust our security measures and pay close attention to what could go wrong.

Changes to this privacy statement

When we change our webshop, we must also adjust our privacy statement. Always verify the date at the top of the statement and check for new versions regularly. We will do our best to announce changes separately as well.

Viewing, changing and deleting your data

If you have any questions or would like to know what personal data we have about you, you can always contact us. Please refer to the contact details below.

You have the following rights:

Please make sure that you always clearly state who you are, so that we can be sure we are not changing or deleting data of the wrong person.

Filing a complaint

If you believe that we are not assisting you correctly, you have the right to submit a complaint to the regulator. This regulator is called the Dutch Data Protection Authority.

Klarna Payments

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

Contact details

Baby Max B.V.

Pollaan 48

7202 BX Zutphen

verkoop@babymax.nl

085-0739802