My credit card is not accepted, what can I do now?

That's a real shame to hear. We will gladly help you further.

  1. Please contact your credit card company to find out what went wrong. The credit card company can often find out exactly what the problem is
  2. If the cause cannot be determined, it might well be our fault. Please delete your cookies or try to place the order in different browser.
  3. If this does not work either, then please get in touch with our customer service. We are happy to help you sort things out.

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