Order via the webshop
You can easily place an order via our webshop.
Step 1) Place your item(s) in the shopping cart.
Step 2) Please enter your email address, name, delivery address and if need be, your telephone
Step 3) Choose a delivery method. Do you want your order delivered or would you prefer to pick it up
at our shop? You can also choose a pick-up point.
Step 4) Choose a payment method. As soon as the payment has been made, you will receive an order
confirmation from us per email.
Order via Cart2Quote
Simply request a quote via our webshop.
Step 1) Add the product(s) you want to order by clicking on "add to quote".
Step 2) Fill in your email address, name and any comments you may have.
Step 3) Click on "submit quote request".
Step 4) You will receive a tailor-made offer from us within 1-2 working days per email.
Step 5) If you approve the offer, you will receive a payment link from us per email. You can then pay
in the same way as the payment methods available on our webshop. As soon as the payment has been made, you
will receive an order confirmation from us per email.
Order via email
It is also possible to place an order via email. Send an email to us at firstname.lastname@example.org with the products
that you would like to order + your name and the delivery address and we will send the order statement to
you per email.
Order by phone
It is also possible to place the order by telephone. You can reach us on the following phone number:
You can cancel your order as long as it has not been shipped yet. You can request a cancellation in two
different ways: by phone: 085-0739802 or per email:email@example.com.
It is possible to change your order as long as it has not been shipped yet. You can request to change your
order in two different ways: by phone: 085-0739802 or per email: firstname.lastname@example.org.
Within Europe, you do not pay any shipping costs on orders above €99. For orders less than €99, the shipping
costs can be seen in the checkout.
Shipping costs for countries outside the EU differ from country to country. When you choose the country where you want to ship your order to the VAT, import duties and shipping costs of the respective country will be added in the checkout. So you will not be faced with unexpected additional costs during the delivery of your order. When the ammount in the checkout is 0,- then off course there are not extra costs. For example for Norway and the UK, there are not extra costs above the ammount of 100,- euro. (Delivered Duty Paid (DDP)) All shipments are fully insured.
Items in your shopping cart are not reserved. Unfortunately, it is not possible to reserve items.
Baby Max offers a purchase guarantee. In the event of a disappointing pregnancy, Baby Max will take back all unused items and you will be refunded the amount already paid for these items.
The purchase guarantee is valid until the birth of your baby and does not apply to goods that have already been washed. The boxes may have been opened, but the item must be returned in the same box/package.
You do not need an account to place an order with us. Though we do recommend that you create an account at
Baby Max when you want to order something. You can save your details in your account so that they
automatically appear at the checkout. Moreover, you will have a handy overview of your order history.
Yes, that is possible. You can leave a note in the 'comments' field specifying when you want to receive your
order. It is also possible to specify this after ordering, you can then contact the customer service to do
Baby Max ships to the following countries: Aland, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Iceland, Israel, Italie, Latvia, Liechtenstein ,Lithuania, Luxembourg, Malta, Monaco, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Arab Emirates, United Kingdom, USA