Joolz Hub+

Order via the webshop
You can easily place an order via our webshop.
Step 1) Place your item(s) in the shopping cart.
Step 2) Please enter your email address, name, delivery address and if need be, your telephone number.
Step 3) Choose a delivery method. Do you want your order delivered or would you prefer to pick it up at our shop? You can also choose a pick-up point.
Step 4) Choose a payment method. As soon as the payment has been made, you will receive an order confirmation from us per email.

Order via Cart2Quote
Simply request a quote via our webshop.
Step 1) Add the product(s) you want to order by clicking on "add to quote".
Step 2) Fill in your email address, name and any comments you may have.
Step 3) Click on "submit quote request".
Step 4) You will receive a tailor-made offer from us within 1-2 working days per email.
Step 5) If you approve the offer, you will receive a payment link from us per email. You can then pay in the same way as the payment methods available on our webshop. As soon as the payment has been made, you will receive an order confirmation from us per email.

Order via email
It is also possible to place an order via email. Send an email to us at sales@babymax.nl with the products that you would like to order + your name and the delivery address and we will send the order statement to you per email.

Order by phone
It is also possible to place the order by telephone. You can reach us on the following phone number: 085-0739802.

You can cancel your order as long as it has not been shipped yet. You can request a cancellation in two different ways: by phone: 085-0739802 or per email webshop@babymax.nl. It is also possible to return the order as soon it has arrived at your homeadress.

It is possible to change your order as long as it has not been shipped yet. You can request to change your order in two different ways: by phone: 085-0739802 or per email: webshop@babymax.nl.

Within Europe, you do not pay any shipping costs on orders above €150. For orders less than €150, the shipping costs can be seen in the checkout. Only for Malta there are also delivery costs above €150

Yes, Baby Max ships orders also outside the EU. Shipping costs for countries outside the EU differ from country to country. When you choose the country where you want to ship your order to, the Dutch VAT will be removed and import duties and shipping costs of the respective country will be added in the checkout. So you will not be faced with unexpected additional costs during the delivery of your order. All shipments are fully insured.

Items in your shopping cart are not reserved. Unfortunately, it is not possible to reserve items.

Baby Max offers a purchase guarantee. In the event of a disappointing pregnancy, Baby Max will take back all unused items and you will be refunded the amount already paid for these items. The purchase guarantee is valid until the birth of your baby and does not apply to goods that have already been washed. The boxes may have been opened, but the item must be returned in the same box/package.

You do not need an account to place an order with us. Though we do recommend that you create an account at Baby Max when you want to order something. You can save your details in your account so that they automatically appear at the checkout. Moreover, you will have a handy overview of your order history.

Yes, that is possible. You can leave a note in the 'comments' field specifying when you want to receive your order. It is also possible to specify this after ordering, you can then contact the customer service to do this.

Baby Max ships to the following countries: Aland, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Iceland, Israel, Italie, Latvia, Liechtenstein ,Lithuania, Luxembourg, Monaco, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, USA